Returns and Refunds Policy

Thank you for shopping at shawntel.co!

Please read this policy carefully. This is the Return and Refund Policy of shawntel.co.

Digital products

We do not issue refunds for digital products once the order is confirmed and the product is sent.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

If you have any questions about our Returns and Refunds Policy, please contact us:

Canvas and Poster Prints:

*Due to COVID-19, there will be no returns or exchanges. All sales are final.* (See EXCEPTIONS below)

*posters do not come with frames*

Apparel/Swimwear:

*Due to COVID-19, there will be no returns or exchanges. All sales are final.*

*no refunds/exchanges on swimwear. No exceptions. All sales final.*

Accessories (phone cases, bags, etc):

*Due to COVID-19, there will be no returns or exchanges. All sales are final.* (See EXCEPTIONS below)

*please allow 2-3 weeks for shipping and delivery (due to COVID)

REFUND/EXCHANGE EXCEPTIONS:

***for damaged, misprinted items ONLY, please e-mail a photo and description with your order number to hello@shawntel.co***

ESTIMATED Expected shipping:

Shirts, Shorts, Swimwear: 2-4 weeks (delays with 3rd party company location may change this timeframe)

Hoodies/Sweatshirts 1-4 weeks

Prints/Home Decor: 2-3 weeks

Accessories: 2-3 weeks

*items may ship separately, some items come from third party companies sometimes outside of the U.S.